Hours and scheduling

Hours and Availability.
We offer office hours between 8am - 7pm
Monday - Friday.
You may call for booking after 7pm. After hours are by appointment only meaning a therapist will not be at the office without pre-booking.
Saturdays 11am - 4pm - by appointment after 4pm. We are, at times, engaged in events outside the office and our hours may fluctuate so please call or text for availability. If you have special circumstances and these times do not work, please call and we will try to accommodate you to the best of our ability. Booking an appointment will guarantee we will be there to meet your needs. 

Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required
When canceling an appointment, we understand that emergency situations arise and 24 hours advance notice is not always possible. In this instance, we will accept a text or phone call. If you reschedule at that time, you will not be charged for a non-cancelation on your next visit.

We live in a age of accessibility to phone and text. Those who miss their appointment twice with no notice will be charged the full amount of your missed appointment upon your next visit. This amount must be paid prior to your next scheduled appointment. In similar fashion, if I the practitioner, ever miss your appointment without contacting you prior to you arriving at the office, I will provide you with free service on your next appointment.

Late Arrivals
If you arrive late, your session may be shortened, depending on our appointments schedule. Depending upon how late you arrive, and if we are fully booked for the day, the practitioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session fee. If it is determined that time is too short we will reschedule at a later date or time.

Out of respect and consideration to your practitioner and other clients, please plan accordingly and be on time.

We look forward to serving you!